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A single point of contact for all your resellers

The ChannelDesk is a sales and marketing service providing resellers with the latest product information and allowing vendors to communicate with their resellers in an efficient and timely manner.

While you can only visit a few key accounts, the ChannelDesk can keep in touch with all your resellers, and ensure that they have everything that they need to make the next sale of your product.

By supporting the resellers, the ChannelDesk helps them to develop into bigger performers taking their sales of your products to new heights.

The ChannelDesk operates in the vendors name and only with the resellers that your field sales agents can't get to. In addition, the ChannelDesk can help grow your reseller base by marketing your products to its database of 4,500 resellers, arguably the largest database of its type in Australia.
 

ChannelDesk Services

Reseller Workshops
The ChannelDesk organises regular workshops in each major city. At these events, resellers can be brought together to learn about your products and be briefed on new promotions. This is the vendors chance to communicate with a large group of resellers face-to-face. These workshops have a new theme every month to keep the resellers engaged and interested.

Monthly Channel Newsletter
All of our resellers receive a monthly newsletter briefing them on new developments and providing a wealth of knowledge about our vendors products and how best to achieve sales.

Reseller Marketing Campaigns
We use email blasts, direct mail and telemarketing campaigns when a vendor needs to communicate with all their resellers. For exmaple, we can email blast them all at once and then follow-up with a phone call to ensure that the email was received and understood.

Our Marketing Resource Centre
Your resellers can now call the ChannelDesk for:

  • Relevant White Papers
  • Sales Presentations
  • POS Materials
  • Details of Vendor Sales and Promotions
  • Rebate Programs
    The ChannelDesk can set up and communicate the details of any rebate programs to your resellers. They can also manage the program throughout, including processing reseller's rebate claims.

    Loyalty Programs
    Keeping resellers loyal to your brand is vital if you are to achieve your sales targets. The ChannelDesk runs Loyalty Programs to achieve this goal and keep your resellers motivated, and engaged with your products.

    Individual Web Portals
    Resellers can also keep track through their own individually tailored partner portal on the web. Information is available on demand for them 24/7.



     

    Just Imagine:

    Having motivated, informed, supported and equipped resellers maximising the sales of your products

    Your resellers had someone to call who will dispatch sales and marketing material to them same day without fail

    Being able to communicate with all your resellers every month

    Being able to roll out a sales promotion within 24 hours

    Having a centralised repository for all of your sales and marketing material for easy distribution

    Being able to run a sales promotion but not have to deal with any of the associated administrative hassles




    can make this a reality...